Frequently Asked Questions
Everything you need to know about your Xclusivejerseys order.
How do I determine the correct jersey size?
We provide a detailed size chart on every product page. Our jerseys generally follow a standard athletic fit; however, for a looser 'streetwear' feel, we recommend ordering one size up.
What is the typical shipping time for an order?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international delivery can take 10-15 business days depending on your location.
Can I customize a jersey with my own name and number?
Yes! We offer professional-grade heat-pressed customization for most of our kits. Simply select the 'Custom' option on the product page and enter your desired name and number.
What is your return policy for sports apparel?
Items in original condition with tags attached can be returned within 30 days of delivery. Please note that custom-printed jerseys with personal names are final sale and cannot be returned.
How should I wash my jersey to ensure it lasts?
To preserve the fabric and printing, we recommend washing your jersey inside out in cold water on a gentle cycle. Always air dry; never use a tumble dryer as high heat can damage the graphics.
Are the jerseys authentic replicas or fan versions?
We offer both 'Player Version' (slim fit, breathable mesh) and 'Fan Version' (standard fit, embroidered logos). The specific type is always listed in the product description.